We are excited to share that significant progress has been made on the revamp of our Loan Origination System (LOS)! Over the past few months, our team has been working closely with several of our valued credit union partners to gain deeper insights into the unique needs and challenges they face in the lending process.
Through collaborative workshops, detailed interviews, and hands-on sessions, we have gathered invaluable feedback that is directly shaping the development of our new platform. This hands-on approach has allowed us to tailor the LOS specifically to the workflows and requirements of credit unions, ensuring that the final product is truly “built for credit unions, by credit unions.”
We are excited to share a significant improvement to our support services at Infonancial. To better serve you, we have introduced a dedicated support email address: support@infonancial.com.
Going forward, please direct all support-related inquiries to this new email. This change will centralize our support communication, allowing us to manage and track your requests more effectively. Our goal is to provide you with a more streamlined and responsive support experience, ensuring that your needs are met with the highest level of service.
Stay tuned for more updates coming soon to Customer Success!
Golden Horseshoe Credit Union (GHCU) is a community-focused financial institution in the Hamilton region, known for prioritizing member needs over profit. Established over 50 years ago to support ArcelorMittal employees, GHCU has since grown to serve over 3,200 members, providing a range of tailored financial services, from student accounts to personalized loans.
Rooted in values like caring, respect, and transparency, GHCU’s mission is to enhance members' financial lives through competitive products, financial education, and community engagement. GHCU actively supports local initiatives, making it a trusted partner for those seeking a credit union that truly cares about its community.
Infonancial is honoured to have partnered with GHCU for decades and to call them a user of both Infonancial Core and InfoLend.
We're excited to announce that Infonancial will be attending Central 1's Momentum 2024 in Toronto! Mark your calendars for October 29th and 30th, and be sure to visit us at our kiosk in the Exhibit Hall.
We'll be showcasing some of the exciting innovations and new solutions we've been working on, designed to help your credit union stay ahead in a rapidly evolving financial landscape. Whether you're looking to enhance your lending capabilities or elevate the member experience, we have something for you.
We look forward to seeing you there!
Central 1 reported its second-quarter financial results for 2024, highlighting total assets of $14.8 billion and a net income of $9.1 million. The organization's investment portfolio performed well, contributing to a 14.1% return on equity. Despite challenging market conditions, Central 1's liquidity and capital positions remained strong, with liquidity reserves exceeding regulatory requirements. These results reflect Central 1's focus on supporting credit unions through economic volatility while maintaining financial stability.
For more details, read the full report here.
In the future of ESG within Canadian financial services, there's a clear shift towards sustainable finance and responsible investments, driven by both regulatory expectations and consumer demand. Institutions are integrating ESG into their risk management frameworks, focusing on transparency in reporting, and leveraging advanced analytics to measure and track environmental and social impacts. With the rise of green bonds and the push for net-zero commitments, avoiding greenwashing is critical as firms aim for genuine sustainability.
Read more here.
